Frequently Asked Questions

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3-7 business days.

Our support team is always happy to guide you at any step!

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You can select your preferred payment method at checkout.

  • We accept secure payments for both local & international customers via all major credit cards- Visa, JCB, Diners Club, Elo, Shop Pay, Google Pay, Facebook Pay, Apple Pay, Mastercard, American Express, Discover, Debit Cards & PayPal. 

Note that additional exchange fee may apply if your currency is other than US dollars.

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Shipping destinations:

  • We ship both locally and worldwide.

Shipping times:

  • Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

  • Orders will be charged depending on your chosen delivery method, weight and country. Full price will be displayed at checkout. 


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Contact immediately. In some cases, we may be able to change the address for you if your order hasn’t already been processed.
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Sorry to hear you want to cancel you order! Please contact We can only cancel orders that have not yet been processed for shipping.
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We are sorry to hear you would like to return your product. Your 100% satisfaction is important for us. We offer a 14 -days Return & Exchange Policy, please read Refund Policy at the 

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Mulata LLC is not responsible for lost or stolen shipments. You will be responsible for filing a claim with the carrier. Once your claim has been filed, please contact us directly at with information regarding your situation and your claim number.
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We have wholesale available. Contact by email
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